You’re responsible for ensuring that funds are available. If the payment is unsuccessful, we will attempt payment again three times. After the third unsuccessful attempt, your account will be canceled.
Articles in this section
- How much does Burnalong+ cost?
- How do I report a billing error?
- What happens if my card is declined or I have insufficient funds in my designated payment account on the billing date?
- What is my membership commitment?
- Is my payment prorated if I join in the middle of a billing cycle?
- If I change my mind about canceling my subscription, may I stop the cancellation request before you cancel my Burnalong + subscription?
- What does it mean to be "defaulted," and how do I reactivate my account?
- If my employment is terminated or my employer terminates its agreement with Burnalong’s affiliate, Tivity Health Services, can I continue to maintain my Burnalong+ gym access subscription?
- Still have questions?
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