Managing Your Account & Privacy

  • How do I cancel my membership? plus icon minus icon
    • First off, thank you for giving Burnalong a try! If you have a moment, we'd deeply appreciate you letting me know: what could we have done better to make you stay with Burnalong? Kindly send your ... See more
  • What is your refund policy? plus icon minus icon
    • We hope you get the most out of BurnAlong and enjoy your experience. If you run into any trouble please reach out to us directly here. You can cancel your membership at any time. Our free trials ar... See more
  • What is your cancellation policy? plus icon minus icon
    • We’re sorry to see you go. If you’re not satisfied and want to cancel just do it before your next cycle starts. Log into your account and go to your account settings. And we’re always here if you d... See more
  • Who can see me when I join a session? plus icon minus icon
    • We take privacy very seriously around here. No one can see you unless you give them access. When you join a session, the only people who can see you are your friends who are taking the class with y... See more
  • What’s your privacy policy? plus icon minus icon
    • We take privacy very seriously. We do not sell, trade or rent your personal information. You can learn by reviewing our privacy policy. See more
  • How much does Burnalong cost? plus icon minus icon
    • Pricing for an individual user is $14.99 a month with a 1 month trial period (just be sure to cancel before the 30 days is up by reaching out to customercare@bunralong.com.)  For a greater discount... See more