- How does the program work?
- What if I already enrolled at a gym prior to joining Burnalong+, and paid an enrollment fee?
- Can I get a family subscription plan?
- Do I need to bring my Burnalong+ ID every time I visit a gym?
- Why do I need a card other than my Burnalong+ Subscriber ID number for some of the gyms?
- What’s included in my Burnalong+ Subscription?
- How much does Burnalong+ cost?
- How do I report a billing error?
- What happens if my card is declined or I have insufficient funds in my designated payment account on the billing date?
- What is my membership commitment?
- Is my payment prorated if I join in the middle of a billing cycle?
- If I change my mind about canceling my subscription, may I stop the cancellation request before you cancel my Burnalong + subscription?